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  Help & FAQs
   
 

What is AceQA?

How is AceQA different from other job portals?

REGISTRATION

    Why should I register with AceQA?

    Does it cost to register?

    Why am I being asked for email address twice?

    Will I be able to view resumes or post jobs on registering?

PACKAGE DETAILS

    What all packages can I avail?

    Job Postings

       What are the different kinds of job postings? How are they different?

       What is the validity period for a single posting? Can I extend it?

    Database Access

       Why should I subscribe to the database when I have already posted the job on AceQA?

       How can I reach the candidates?

PAYMENT DETAILS

    What are the different modes of payment?

    What is the procedure for making the payment? When does my subscription get activated?

    How can I make sure that my payment has reached the right hands?

SEARCH

    What should I put in keywords while searching? Can you give me some tips on searching?

    What is Role search?

    Where can I find uploaded resume of the candidate?

MY ACCOUNT

    Job Postings

       What is job reference id for?

       What should be entered in keywords while posting a job?

       For how long does my posting remain active on AceQA? What is meant by "renew" a posting?

       Where can I see the balance of the job postings left in my account?

       Can a job posting be edited?

       Is it possible to use HTML in my job postings?

       Can I restrict unqualified candidates from applying for a job? On which fields can I set the filters?

       How do I add video profile of my company?

       Where do I receive the applications from job seekers?

       I do not see a resume/cover letter attached in certain applications. What does this mean?

       Can I download resumes of received applications?

       What do I do once the advertised position is filled?

    Templates

       How does a template help?

       How many templates can I create?

    Manage Applications

       Is there any limit to the applications I receive?

       What is the benefit of applications coming to My Account?

       Do all the applications get deleted if I delete the job posting through which they have come?

       Can I shortlist the candidates from the application folder?

    Reports

       What all statistics can I see for my account?

    Passwords

       What should I do if I forget my password?

       Can I share my username/password with others?

    Sub user

       What are sub users?

       What are accessibility rights for a subuser?

    Our Branding Solutions

       How do I advertise through AceQA?

       How do I contact AceQA?

What is AceQA?

AceQA is a job portal focused on the software testing market. It is an endeavor to assist companies like yours in hiring the crème de la crème in the testing arena.

How is AceQA different from other job portals?

AceQA saves you the time spent on sifting through thousands of CVs to find that one CV related specifically to testing. It provides you with online management of end to end recruitment process, powerful search engine, advanced application filtering, the flexibility to add company video profile and much more.

Why should I register with AceQA?

AceQA offers you a wide range of services once you register. You can buy access to our resume database, advertise jobs, set filters on job postings, receive applications for the posted jobs within the portal, create subuser accounts and view detailed access/usage reports. Besides the above, you can maximize your company's visibility by subscribing to HOT Jobs and getting your jobs featured on our homepage. You can also become a HOT Employer by putting your logo on our homepage. AceQA is the answer to all your recruitment needs.

Does it cost to register?

No, we do not charge anything for registering.

Why am I being asked for email address twice?

The email address that you provide in account information will be used by us to contact you regarding account related issues (for e.g. in case you forget your password).

The contact email address that you provide in client information will be the address used in the mails that you send to prospective job seekers form within the portal.

Will I be able to view resumes or post jobs on registering?

Once you register you will be able to search and view job seeker details in brief. However, for detailed view or posting jobs, you will need to subscribe for a package.

What all packages can I avail?

We have several packages on offer ranging from database access to Hot Jobs postings. Click
here for detailed information. If you would like to avail our promotional offers, please get in touch with us at sales@aceqa.com.

What are the different kinds of job postings? How are they different?

We have Classified and HOT Job postings. A classified posting lets you advertise the openings at your company. On purchasing HOT jobs package, your company gets featured on the home page. You can also attach your company logo with the jobs advertised and add unlimited text to the job description.

What is the validity period for a single posting? Can I extend it?

Each posting has a validity period of one month with the option to extend it further.

Why should I subscribe to the database when I have already posted the job on AceQA?

It gives you more options in terms of access to a variety of candidates as you can do an extensive search as per your requirement.

Further, with database access you don’t need to wait for the right applicants. You can search and contact them instantly.

How can I reach the candidates?

Use the Email button on job seeker’s profile details to contact the candidates.

What are the different modes of payment?

Currently we receive payments through cheques/demand drafts. We will soon be offering more flexible ways of making payment.

What is the procedure for making the payment? When does my subscription get activated?

Please make your Cheque/DD in favour of QA INFOTECH PVT. LTD. INDIAN OPERATION and send it to QA InfoTech Pvt. Ltd., B-8, Sector 59, Noida – 201301. Your subscription will get activated as soon as the payment is received.

How can I make sure that my payment has reached the right hands?

You will receive a confirmation email from us. You also have the option of writing to accounts@aceqa.com to confirm your payment.

What should I put in keywords while searching? Can you give me some tips on searching?

Keywords determine the type of resumes you get to see. The keywords that you provide will be matched with the following fields – resume title, skills, designation, roles, industry, current company, previous companies and institutes attended.

In case you type two words with ‘space’ it will search for a resume with both words in the same profile, not necessarily in the same order. In case you want to search for a specific phrase, put it in quotes.

For e.g. QTP BITS will look for someone who has worked with QTP and has graduated from BITS. “QA InfoTech” will look for someone who is or has been associated with QA InfoTech.

What is Role search?

In Role search you can search on the role that the job seeker is performing/has performed in his/her company or the role that he is looking for.

Where can I find uploaded resume of the candidate?

You can click on the ‘view resume’ link in the prospective candidate’s profile.

What is job reference id for?

It is meant for identifying and organizing applications as per job postings.

What should be entered in keywords while posting a job?

Keywords should comprise of words which a prospective employee would fill in to search for a job. For e.g. if you need a performance tester, you can mention ‘tester’ or ‘performance’ etc.

For how long does my posting remain active on AceQA? What is meant by “renew” a posting?

The posting remains active for one month. Renewing a posting means extending the expiry date to another month.

Where can I see the balance of the job postings left in my account?

You can see the balance in My Account >> Access and Usage >> Job Posting Report section.

Can a job posting be edited?

Yes, few fields of the job posting can be edited.

Is it possible to use HTML in my job postings?

Yes, you can use HTML in Job Details and Job Responsibilities. You can also edit the underlying HTML for Profile Details by clicking on the HTML button in the Profile Details editor.

Can I restrict unqualified candidates from applying for a job? On which fields can I set the filters?

Yes, you can use filters to restrict unqualified candidates. The filters can be set on the experience, qualification, preferred location, skills set, and role.

How do I add video profile of my company?

For this firstly you would need to upload your video in YouTube. Then, you can embed your video in your job posting by pasting the embed code in Job Details or Job Responsibilities. To know more about how to embed your videos, click here

Where do I receive the applications from job seekers?

You will receive the applications in your My Account section under Applications Received.

I do not see a resume/cover letter attached in certain applications. What does this mean?

It means that the applicant has not attached any resume/ cover letter to his application.

Can I download resumes of received applications?

Yes. Click on the specific posting in Applications Received. Now select the resumes you want to download and click on Download Resumes. Please note that only the profiles having attached resumes will be downloaded.

What do I do once the advertised position is filled?

You can delete the job posting to avoid your Applications Received folder from getting cluttered with unwanted resumes.

How does a template help?

It helps save time as you don’t need to create a new email every time that you want to contact a candidate.

How many templates can I create?

You can create unlimited number of templates.

Is there any limit to the applications I receive?

To give you more options to choose from, we do not limit the applications that you receive.

What is the benefit of applications coming to My Account?

It helps you to shortlist, manage and contact the candidates in a better manner apart from saving you from cluttering your Inbox.

Do all the applications get deleted if I delete the job posting through which they have come?

Yes, they get deleted once the job posting is deleted.

Can I shortlist the candidates from the application folder?

Yes, you can move the shortlisted applications to a separate folder.

What all statistics can I see for my account?

You can see various access and usage, and job posting reports in My Account>>Access and Usage section.

What should I do if I forget my password?

Click on ‘forgot password’ and fill in you account details. We will send the password to your email id. Remember that the email address that you provide here should be the same that you provided as part of Account Information during registration.

Can I share my username/password with others?

We strongly recommend you not to share your user name and password with anyone. At one time only a single employer can log into AceQA. However, you can create a sub user account to give access to others in your company.

What are sub users?

Sub users are various email ids and passwords created by you, with varying accessibility rights, to help you manage your account through multiple log-ins.

What are accessibility rights for a subuser?

Accessibility rights are access to database and posting of jobs. Sub users rights can be limited to database access, job postings or both.

How do I advertise through AceQA?

For your advertising solutions, please mail us at sales@aceqa.com and we will assist you personally.

How do I contact AceQA?

We would like to hear from you! You can contact us either through the website by clicking on Reach Us or by writing to us on info@aceqa.com.


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